Masterful Miracle Doctor

Chapter 1195 - 1153: Medical Dispute

Just past ten in the morning, at the entrance of Anlin Hospital, people had unfurled a banner with white cloth and black letters, stating "Return my loved one's life!"Seven or eight individuals wearing black armbands stood in a line before the banner, either indignant or sorrowful, looking towards the hospital building.

On both sides of this line, two large wreaths were displayed.

This attracted glances and whispers from patients and their families who had come seeking medical treatment as they pointed and discussed.

In the dean's office, An Kexin stood by the window, watching this scene, and snorted coldly: "They really dare to pull this stunt, constantly demanding five million in compensation?"

Gong Xuepeng responded with a sigh: "Their tone is very strong, saying not even a single penny can be less."

"They also stated that if we don't pay, they'll continue holding the banner at the entrance, claiming they want to make sure no patients come for treatment, making sure all of China knows that at Anlin Hospital, lives are treated with disdain."

"Moreover, Expert Lin's good reputation is merely bragging; he's actually heartless."

Seeing An Kexin's brows furrowed tightly into a knot, Gong Xuepeng comforted her: "President An, don't worry, these situations are inevitable for any hospital."

"Back at Municipal Fifth Hospital, I would encounter such circumstances two or three times a month."

"Anlin Hospital has been operating for about a month now, with so many patients coming daily, this is the first medical dispute we've faced; I find it somewhat surprising myself."

He joked lightly: "President An, honestly speaking, finally seeing someone holding a banner at the hospital entrance, I actually feel relieved; it finally seems like a hospital in our country, doesn't it?"

An Kexin turned to look at Gong Xuepeng, squeezing out a smile: "Dean Gong, I understand that running a hospital inevitably involves medical disputes and conflicts, but encountering such matters still stirs frustrations and irritations."

"How should we handle this, Dean Gong, do you have any suggestions?"

Gong Xuepeng's expression became serious: "President An, this is the first medical dispute we've faced since opening, and it requires particularly careful handling."

"However…"

His face turned somber: "No matter what, regardless of their provocations, we absolutely cannot back down."

Gong Xuepeng cautioned: "President An, you might not be aware, but there's a specific group of idle people in society."

"These individuals appear aimlessly wandering around hospital entrances, but they actually scout various diagnosis rooms, inquiring about various patient mishaps."

"Once they sense the scent of money in medical accidents, they immediately contact the patient's family, claiming they can help demand compensation from the hospital, and subsequently state their own requirements."

"Then, they masquerade under the guise of the patient's family at the hospital, orchestrating dramatics for the hospital to take responsibility."

"If we soften our stance or compromise in handling this matter, this group will smell the opportunity and pursue us relentlessly; we will have no peace in the future."

An Kexin nodded thoughtfully and remarked with some lament: "These medical disturbances seem to have become a profitable industry operated by some."

She then inquired with concern: "Dean Gong, regarding the treatment and death of that patient, how is your investigation progressing?"

"I need to know for certain whether our hospital bears any responsibility."

Gong Xuepeng shook his head and replied solemnly: "President An, thanks to our hospital's positioning, along with Expert Lin's consistent high standards and stringent demands, our hospital's regulations and systems are remarkably well-established."

"Thus, regarding each treatment step for the patient, we have clear medical records."

"Following the patient's sudden demise and the ensuing dispute, we enlisted three foreign head doctors to independently verify all our documentation and treatment processes."

"They unanimously concurred that there were no errors in our treatment process."

"The patient's sudden death resulted from acute renal failure induced by intestinal cancer, subsequently causing multi-organ failure, which falls outside the scope of medical malpractice; it was an unforeseeable event, and no mistakes were made in the subsequent emergency measures."

"However…"

Gong Xuepeng sighed: "The patient's family simply doesn't believe our explanation."

"They insist that the patient was perfectly spirited in the morning, yet by afternoon, they suddenly deteriorated."

"They're certain it's due to our improper treatment and mistakes."

"We suggested applying for medical evaluations or administrative arbitration, but they claim these departments would certainly shield Expert Lin and Anlin Hospital, stating the result wouldn't deem the hospital liable."

An Kexin chuckled helplessly and shook her head: "This is plainly unreasonable."

"So basically, they've resolved themselves to believe it's entirely our fault?"

Gong Xuepeng sighed in resignation: "They say with Expert Lin in the prime of his career, surrounded by admirers and supporters, no matter what mistake our hospital makes, the official and formal conclusions won't fault the hospital."

"Feeling they have nowhere else to voice grievances, they believe they can only reclaim justice through their own means."

He further lamented: "This is the current reality of doctor-patient relationships; once issues arise, patients and their families exhibit a severe lack of trust towards hospitals."

An Kexin sarcastically said, "This is not a matter of trust; what they want is justice, which amounts to five million in compensation."

She looked towards the hospital entrance again and noticed that two lawyers dispatched by Zhongcheng Law Firm had already arrived and were communicating with the patient's family in front of the banner.

Gong Xuepeng approached An Kexin and said, "Things have escalated to this point. We suggest to the other party to resolve this matter through legal action."

"If the other party insists on continuing to use banners and wreaths to demand justice…"

His tone turned colder as he said, "The hospital will sue them for extortion and disrupting the normal working order of the hospital."

"We have audio evidence of the other party shouting that unless they get five million, they won't let the hospital be at peace."

An Kexin monitored for twenty minutes, observing no sign of removal of the banner at the entrance, and said, "Dean Gong, it seems they are determined not to back down."

"In that case, notify the police to handle it."

Gong Xuepeng responded, "Alright."

An Kexin additionally instructed, "Lin Jie possesses world-class medical skills and has brought prestige, resources, and patients to Anlin Hospital, but managerial tasks are not his forte, nor does he have the energy to deal with them."

"The hospital has just opened and things are complicated. I ask Dean Gong to pay extra attention."

Gong Xuepeng said excitedly, "President An, rest assured."

"I have worked in hospitals for nearly forty years, and my mindset is long fatigued. But unexpectedly, in my senior years, I was honored to serve as the first dean of Anlin Hospital."

"Anyone who is not blind can see that with Expert Lin at Anlin Hospital, it is destined to become China's top and world-renowned medical research center."

"This honor is worth it for an old man like me to strive and fight like a thirty or forty-year-old."

Hearing his undertone, An Kexin tentatively asked, "Dean Gong, the plan to go abroad in three years to enjoy family time and peaceful retirement with your son and grandson?"

Gong Xuepeng swung his hand forcefully and declared, "As long as Anlin Hospital doesn't mind, I am willing to die here…"

At this moment, Gao Qin's cardiac correction surgery is underway.

In the teaching surgery room, nearly a hundred observation seats were all occupied, with dozens more standing at the back.

These hundreds of people were all engrossed in watching Lin Jie's surgical movements.

An undeterred Zhuo Jiahe and Qi Yuanchen, along with a few others, kept waiting outside and finally managed to secure a place standing.

However, after watching nearly an hour of the surgery, Zhuo Jiahe finally realized one thing.

The complexity of this surgery is indeed beyond their capacity.

He noticed only Lin Jie's artistry-like seamless knife handling and the swift handling of the malformed heart vessels, but couldn't see more depths.

Zhuo Jiahe paid attention to Xia Kaige's feedback.

He found that the former self-proclaimed top cardiac surgeon in the military occasionally furrowed his eyebrows, then somewhat dazedly nodded or widened his eyes in surprise.

Through Xia Kaige's subtle expressions, Zhuo Jiahe could confirm that seemingly ordinary incisions by Lin Jie were far from simple, but he himself was too inexperienced to understand.

Staying here was indeed a waste of time!

Thinking this, Zhuo Jiahe enviously looked towards the inside of the surgical room, at Chen Qiuhua and Gao Yanhong, serving as second and third assistants, imagining himself standing next to Lin Jie.

At this moment, he felt a gentle tap on his shoulder.

Zhuo Jiahe turned his head to look at Qi Yuanchen beside him, and heard Qi speak in a low voice, "Can't understand, let's go out?"

Stepping lightly out of the surgical observation room, Zhuo Jiahe exhaled a long breath and said, somewhat defeated, "The gap is indeed too big."

"I have a feeling, like playing chess, Expert Lin sees ten moves ahead, while we can't even comprehend his next step."

Qi Yuanchen nodded, saying, "This is normal. We are first-year intern doctors."

"I carefully observed the reactions of many doctors inside and realized that it was only Dr. Xia, Professor Ren, Dr. Wu, and a dozen others who could respond promptly to Expert Lin's surgical actions."

"Many doctors had serious and solemn expressions with no feedback, probably because they didn't understand either and were just pretending to be very engaged in observing the surgery."

Suddenly, the electronic watches of Zhuo Jiahe and Qi Yuanchen emitted urgent beeping sounds.

They hurriedly looked at their watches and saw the scrolling message: "A scaffolding collapse accident occurred at the construction site, with an unknown number of injured. Medical staff not currently engaged, please immediately gather in the emergency hall."

The two exchanged glances and hurriedly ran towards the stairs…